Platform Capabilities
Built for Mission-Critical
Event Operations
Every feature purpose-built for the high-pressure reality of live events. From planning through to post-event debrief, we've got you covered.
Command & Control
The operational core of your event.
Incident Management
Full incident lifecycle: log, triage, assign, track, and resolve. Medical, Security, Welfare, and Technical incident types with severity grading and SLA tracking.
- 5-level severity grading
- Status workflow: Open > In Progress > Resolved > Closed
- Team assignment & escalation
- Incident attachments & evidence
Major Incident Protocol
METHANE-structured major incident declarations aligned with JESIP (Joint Emergency Services Interoperability Principles). Standby, declare, and stand-down workflows.
- METHANE data capture
- JESIP-aligned procedures
- Multi-agency coordination
- Cascade notifications
Evacuation Management
Pre-planned evacuation procedures with live zone-by-zone execution tracking. Automated display updates and public notification systems.
- Zone-based evacuation plans
- Real-time execution tracking
- Automated kiosk/display switching
- Post-evacuation reporting
Decision Logging
Auditable decision log (JDM framework) for command-level decisions. Full timestamped trail with rationale and outcomes tracked.
- JDM-aligned structure
- Timestamped & attributed
- Linked to incidents & events
- Post-event review ready
Communication
Keep every team connected in real time.
Real-Time Messaging
Instant messaging with sub-second delivery. Team channels, direct messages, and broadcast alerts, all with read receipts and delivery tracking.
- Sub-second message delivery
- Team-scoped channels
- Read receipts & acknowledgements
- Message history & search
Alerts & Notifications
Multi-level alert system with configurable scopes including global, team, zone, or individual. Push notifications to mobile, desktop, and kiosk displays.
- Information, Operational & Emergency levels
- Scope targeting (Global/Team/Zone/Staff)
- Acknowledgement tracking
- Push to mobile & kiosk
Radio Log
Digital radio log for recording radio transmissions. Timestamped, searchable, and linked to incidents for a complete communication record.
- Transmission logging
- Linked to incidents
- Chronological timeline
- Searchable archive
Situational Awareness
Complete operational picture at all times.
Interactive Operations Map
Interactive map with zone boundaries, staff positions, incident markers, and custom overlays. Real-time GPS tracking for field teams.
- Custom map overlays
- Zone boundary visualisation
- Live staff GPS tracking
- Incident location markers
Command Dashboards
Configurable real-time dashboards showing live stats, incident feeds, zone capacity, team status, and operational KPIs. Purpose-built for control rooms.
- Real-time data refresh
- Customisable modules
- Multi-screen support
- Auto-rotating layouts
Kiosk & Display Mode
Dedicated display mode for control room screens and public-facing kiosks. Zero-config provisioning, auto-updates, and remote management.
- Bootstrap key provisioning
- Remote content management
- Evacuation mode switching
- Public & operational views
Zone Management
Define and monitor event zones with capacity tracking, status indicators, and team assignments. Real-time occupancy and flow monitoring.
- Capacity thresholds
- Status indicators
- Team assignments per zone
- Flow monitoring
Planning & Compliance
From risk assessment to post-event debrief.
Risk Assessments & Registers
Built-in risk assessment tools and live risk registers. Document, score, and track mitigation measures throughout your event lifecycle.
- Risk scoring matrix
- Mitigation tracking
- Version history
- Export for regulators
Playbooks & Runbooks
Pre-defined response playbooks and operational runbooks. Template library for common scenarios, automatically linked to incident types.
- Template library
- Auto-link to incidents
- Step-by-step procedures
- Customisable per event
Shift Handover
Structured handover protocols ensuring seamless transitions between shifts. Outstanding actions, situational briefs, and decision context all captured.
- Handover checklists
- Outstanding actions
- Situational summary
- Sign-off workflow
Post-Event Debrief
Comprehensive debrief tools with exportable reports. Incident timelines, response analysis, and lessons learned, all from your live data.
- Automated timeline generation
- Incident analysis
- Lessons learned capture
- Export bundles
Security & Administration
Enterprise-grade security and governance.
Authentication & Access
Multi-factor authentication with passkeys, time-based codes, and full role-based access control with granular permissions. Step-up re-authentication for sensitive actions.
- Passwordless passkey login
- Multi-factor authentication
- Role-based access control
- Step-up authentication
Multi-Tenancy
Full organisation and event isolation. Manage multiple events concurrently with separate data, real-time channels, and configurable per-org modules.
- Organisation-level isolation
- Event-scoped data
- Isolated real-time channels
- Configurable modules per org
Mobile App
Native iOS and Android apps for field teams. GPS tracking, push notifications, offline incident logging, and full team communications.
- Native iOS & Android
- GPS tracking
- Push notifications
- Offline capability
Multi-Platform
One Platform. Every Screen.
From the control room to the field, Central Event Control works wherever your team does.
Web App
Full command centre experience in your browser. Responsive dashboard with real-time updates and interactive mapping.
Mobile App
Native iOS and Android apps for field teams. GPS tracking, push notifications, offline-capable incident reporting, and instant team comms.
Kiosk Displays
Dedicated display mode for control rooms and public-facing screens. Auto-rotating dashboards, zone status boards, and evacuation signage.
Ready to take command?
See Central Event Control in Action
Get in touch to learn how our digital command centre can transform your event operations.